https://business.forums.bt.com/t5/Archive/Live-Chat-Contact/m-p/28403#M25364 <P>Any customer who tries to contact the helpdesk via the Live Chat Option may encounter difficulty if they are using Internet Explorer 9.&nbsp; If Compatibility mode is <STRONG>not</STRONG> enabled, you may not see the advisor's responses.&nbsp; For advice about Compatibility mode, see this:<BR /><BR /><A href="http://support.microsoft.com/kb/956197" target="_blank">Some Web sites may not behave as expected in Internet Explorer </A></P> <P>&nbsp;</P> <P>NB: This can solve other issues you may have when visiting certain websites.</P> Fri, 22 Jul 2011 12:50:08 GMT JohnE 2011-07-22T12:50:08Z https://business.forums.bt.com/t5/Archive/Live-Chat-Contact/m-p/28403#M25364 <P>Any customer who tries to contact the helpdesk via the Live Chat Option may encounter difficulty if they are using Internet Explorer 9.&nbsp; If Compatibility mode is <STRONG>not</STRONG> enabled, you may not see the advisor's responses.&nbsp; For advice about Compatibility mode, see this:<BR /><BR /><A href="http://support.microsoft.com/kb/956197" target="_blank">Some Web sites may not behave as expected in Internet Explorer </A></P> <P>&nbsp;</P> <P>NB: This can solve other issues you may have when visiting certain websites.</P> Fri, 22 Jul 2011 12:50:08 GMT https://business.forums.bt.com/t5/Archive/Live-Chat-Contact/m-p/28403#M25364 JohnE 2011-07-22T12:50:08Z https://business.forums.bt.com/t5/Archive/Live-Chat-Contact/m-p/31213#M25365 Moved to Phones, phone lines and phone services Wed, 12 Oct 2011 14:35:46 GMT https://business.forums.bt.com/t5/Archive/Live-Chat-Contact/m-p/31213#M25365 JohnE 2011-10-12T14:35:46Z