topic Re: Security error message on eShop SSL certificate expired in Archive

Security error message on eShop SSL certificate expired

survival32 — Tue, 05 Jan 2016 11:00:40 GMT

Can someone at BT, please let me know when our customers will be able to use our website again.

I have called the support line and was told i can re-new your SSL myself and sent me this !!!

http://btbusiness.custhelp.com/app/answers/detail/a_id/8814

This happened 2 years ago when it last expired.

I am going to be compensated for loss of business?

thanks

Re: Security error message on eShop SSL certificate expired

watchbox — Tue, 05 Jan 2016 13:58:53 GMT

i'm having the same problem i can't log intothe back office of my website.....is i remember this problem from last time has to be sorted my bt as its there ssl certicate than has expired

Re: Security error message on eShop SSL certificate expired

survival32 — Tue, 05 Jan 2016 20:32:00 GMT

Yes, same problem as last time and no business going through our website.

No reponse from BT!

Do you know the number for epages support because it not listed in the bt contacts?

Re: Security error message on eShop SSL certificate expired

markp — Wed, 06 Jan 2016 12:36:59 GMT

Hi All,

This was a known problem with our eshops, we have now resolved the problem and all is now working.

Mark