Setting up Office 365 Small Business - IPAD office suite - PLEASE HELP!

JeanL — Wed, 11 Feb 2015 16:30:29 GMT

Hello there.

I have recently purchased Office 365 Small Business with a new Fibre Broadband package with BT. So far it has been a complete nightmare to set up.

I think I am just about there on my PC and I have downloaded the Office Apps on my IPAD (Word, Excel etc.) but when I try to sign into them to activate all the features I get the message:

"Cannot Activate

You can view documents for free, but this account doesn't allow editing on your device......"

Can you please, please help me sort this out?

Thank you

Jean

PS - I'm not bothered about email. It's File Sharing & the Office Apps that I need.

Re: Setting up Office 365 Small Business - IPAD office suite - PLEASE HELP!

markp — Wed, 11 Feb 2015 16:47:47 GMT

Hi JeanL,

Is it Office 365 for small business you have or Office 365 for small business premium you have?

As with the basic Office 365 for small business depending on package about £5 a month you do not get access to the downloadable programs/apps, they only come with Office 365 for small business premium which is normally about £9 a month.

The one that comes as part of the new broadband packages is the Office 365 for small business which does not have the downloadbale programs.

Markp

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Setting up Office 365 Small Business - IPAD office suite - PLEASE HELP!

Re: Setting up Office 365 Small Business - IPAD office suite - PLEASE HELP!