https://business.forums.bt.com/t5/Archive/Receiving-Letters-from-Capital-Resolve-for-something-not-aware/m-p/81759#M25844 <P>Hi</P><P>I'm writing on behalf of my colleagues who have received letters over the past year stating that a bill needs paid.</P><P>The letters are addressed to their address but the Supply Address is different (same street/different&nbsp;house number) and despite attempts where they have called BT and even wrote letters, nothing has been done and now they are receiving a letter from Capital Resolve which contains&nbsp;a Case number and Client Reference.</P><P>Is there anyone who can help and investigate what has happened here? I have happy to share the details on the letter or put them in touch.</P><P>&nbsp;</P><P>Thanks<BR /><BR />David</P> Thu, 31 Jan 2019 10:10:10 GMT DavidK100 2019-01-31T10:10:10Z https://business.forums.bt.com/t5/Archive/Receiving-Letters-from-Capital-Resolve-for-something-not-aware/m-p/81759#M25844 <P>Hi</P><P>I'm writing on behalf of my colleagues who have received letters over the past year stating that a bill needs paid.</P><P>The letters are addressed to their address but the Supply Address is different (same street/different&nbsp;house number) and despite attempts where they have called BT and even wrote letters, nothing has been done and now they are receiving a letter from Capital Resolve which contains&nbsp;a Case number and Client Reference.</P><P>Is there anyone who can help and investigate what has happened here? I have happy to share the details on the letter or put them in touch.</P><P>&nbsp;</P><P>Thanks<BR /><BR />David</P> Thu, 31 Jan 2019 10:10:10 GMT https://business.forums.bt.com/t5/Archive/Receiving-Letters-from-Capital-Resolve-for-something-not-aware/m-p/81759#M25844 DavidK100 2019-01-31T10:10:10Z