topic Customers say our phone is engaged in Archive https://business.forums.bt.com/t5/Archive/Customers-say-our-phone-is-engaged/m-p/80221#M26111 Occasionally customers tell us our phone has been engaged for the last hour when it hasn't. Is our number being shared perhaps with a broadband user? Wed, 17 Jan 2018 13:46:04 GMT fnets 2018-01-17T13:46:04Z Customers say our phone is engaged https://business.forums.bt.com/t5/Archive/Customers-say-our-phone-is-engaged/m-p/80221#M26111 Occasionally customers tell us our phone has been engaged for the last hour when it hasn't. Is our number being shared perhaps with a broadband user? Wed, 17 Jan 2018 13:46:04 GMT https://business.forums.bt.com/t5/Archive/Customers-say-our-phone-is-engaged/m-p/80221#M26111 fnets 2018-01-17T13:46:04Z