https://business.forums.bt.com/t5/Archive/Spectacular-failure-on-BT-s-part-to-process-an-order-for-a-new/m-p/77988#M26136 <P>So frustrated with BT sending me round and round in circules, failing to ring back, failing to process an order that I am seriously thinking of leaving them, having had the company account with them for 30 years.</P><P>&nbsp;</P><P>You'd think that in this day and age a customer order for a new mobile phone would be an easy fix but apparently not.</P><P>&nbsp;</P><P>Order placed 9th August. &nbsp;Today is the 26th. &nbsp;Order still hasn't been processed and an unending stream of phones to BT has produced zero results.</P><P>&nbsp;</P><P>Spectacularly underwhelmed with BTs customer service.</P><P>&nbsp;</P><P>As a shareholder I am not happy.</P><P>&nbsp;</P> Fri, 26 Aug 2016 14:08:59 GMT LouiseMcK 2016-08-26T14:08:59Z https://business.forums.bt.com/t5/Archive/Spectacular-failure-on-BT-s-part-to-process-an-order-for-a-new/m-p/77988#M26136 <P>So frustrated with BT sending me round and round in circules, failing to ring back, failing to process an order that I am seriously thinking of leaving them, having had the company account with them for 30 years.</P><P>&nbsp;</P><P>You'd think that in this day and age a customer order for a new mobile phone would be an easy fix but apparently not.</P><P>&nbsp;</P><P>Order placed 9th August. &nbsp;Today is the 26th. &nbsp;Order still hasn't been processed and an unending stream of phones to BT has produced zero results.</P><P>&nbsp;</P><P>Spectacularly underwhelmed with BTs customer service.</P><P>&nbsp;</P><P>As a shareholder I am not happy.</P><P>&nbsp;</P> Fri, 26 Aug 2016 14:08:59 GMT https://business.forums.bt.com/t5/Archive/Spectacular-failure-on-BT-s-part-to-process-an-order-for-a-new/m-p/77988#M26136 LouiseMcK 2016-08-26T14:08:59Z