https://business.forums.bt.com/t5/Archive/Featureline-Transferring-Issues/m-p/78076#M26138 <P>Hi&nbsp;</P><P>We have a FeatureLine &amp; Embark system in our office with 2 phones.</P><P>When the main phone is ringing, I can pick the call up on my phone by pressing 'call pickup'. If I need to transfer the call to the other phone, I press 'recall' and then '20' which should transfer the call to the other phone.. HOWEVER, although the other phone isn't in use, a large majority of the time it rings as engaged. Other times, the call transfers perfectly.&nbsp;</P><P>Any ideas please???</P> Tue, 27 Sep 2016 12:46:35 GMT chirpychick67 2016-09-27T12:46:35Z https://business.forums.bt.com/t5/Archive/Featureline-Transferring-Issues/m-p/78076#M26138 <P>Hi&nbsp;</P><P>We have a FeatureLine &amp; Embark system in our office with 2 phones.</P><P>When the main phone is ringing, I can pick the call up on my phone by pressing 'call pickup'. If I need to transfer the call to the other phone, I press 'recall' and then '20' which should transfer the call to the other phone.. HOWEVER, although the other phone isn't in use, a large majority of the time it rings as engaged. Other times, the call transfers perfectly.&nbsp;</P><P>Any ideas please???</P> Tue, 27 Sep 2016 12:46:35 GMT https://business.forums.bt.com/t5/Archive/Featureline-Transferring-Issues/m-p/78076#M26138 chirpychick67 2016-09-27T12:46:35Z