https://business.forums.bt.com/t5/Archive/Divert-to-BT-Mobile/m-p/81815#M26185 <P>Hi</P><P>&nbsp;</P><P>Am looking for some help and can't find a matching query or get much joy from live chat - surprisingly!</P><P>&nbsp;</P><P>I'm starting to rack up call diversion costs which is a vital part of my partner's home business. I have read that call packages aren't included when diverting, so I am paying the standard rate of call connection and charges.</P><P>&nbsp;</P><P>What I would like to clarify is, when calling a BT mobile the first 1000 minutes per month are free of charge. This isn't technically a call package(?) so would I be charged the call diversion costs if my partner changed her mobile provider to BT?</P><P>&nbsp;</P><P>If not I think I'll be porting my number to a VOIP provider but am hoping this will be a quicker and more straight forward solution.</P><P>&nbsp;</P><P>Many thanks.</P> Sun, 24 Feb 2019 20:26:35 GMT TJK1 2019-02-24T20:26:35Z https://business.forums.bt.com/t5/Archive/Divert-to-BT-Mobile/m-p/81815#M26185 <P>Hi</P><P>&nbsp;</P><P>Am looking for some help and can't find a matching query or get much joy from live chat - surprisingly!</P><P>&nbsp;</P><P>I'm starting to rack up call diversion costs which is a vital part of my partner's home business. I have read that call packages aren't included when diverting, so I am paying the standard rate of call connection and charges.</P><P>&nbsp;</P><P>What I would like to clarify is, when calling a BT mobile the first 1000 minutes per month are free of charge. This isn't technically a call package(?) so would I be charged the call diversion costs if my partner changed her mobile provider to BT?</P><P>&nbsp;</P><P>If not I think I'll be porting my number to a VOIP provider but am hoping this will be a quicker and more straight forward solution.</P><P>&nbsp;</P><P>Many thanks.</P> Sun, 24 Feb 2019 20:26:35 GMT https://business.forums.bt.com/t5/Archive/Divert-to-BT-Mobile/m-p/81815#M26185 TJK1 2019-02-24T20:26:35Z