https://business.forums.bt.com/t5/Archive/BT-business-landline-cancelled-but-recieved-collection-letter/m-p/82048#M26198 <P>I cancelled my BT landline to move to a different provider. And after a month I recieved a collection letter, for £60 including interest, surprisingly because all bills had been paid. I called up the business helpline and they advised to ignore the collection letters as my account has been closed and there was no outstanding payments from my side.</P><P>&nbsp;</P><P>Am I being paranoid or should I just chill regarding the collection which I may recieve in the future. Considering that BT didn't bother to mention any outstanding payments on my side before sending it to the debt collection agency.</P> Tue, 18 Jun 2019 15:11:17 GMT PKN 2019-06-18T15:11:17Z https://business.forums.bt.com/t5/Archive/BT-business-landline-cancelled-but-recieved-collection-letter/m-p/82048#M26198 <P>I cancelled my BT landline to move to a different provider. And after a month I recieved a collection letter, for £60 including interest, surprisingly because all bills had been paid. I called up the business helpline and they advised to ignore the collection letters as my account has been closed and there was no outstanding payments from my side.</P><P>&nbsp;</P><P>Am I being paranoid or should I just chill regarding the collection which I may recieve in the future. Considering that BT didn't bother to mention any outstanding payments on my side before sending it to the debt collection agency.</P> Tue, 18 Jun 2019 15:11:17 GMT https://business.forums.bt.com/t5/Archive/BT-business-landline-cancelled-but-recieved-collection-letter/m-p/82048#M26198 PKN 2019-06-18T15:11:17Z