https://business.forums.bt.com/t5/Archive/Broadband-keeps-dropping-out-same-time-every-evening/m-p/83057#M26281 <P>Hi All,</P><P>Ever since i have moved onto the icloud express setup, my router keeps disconnecting every evening roughly the same time. The Business hub 6 goes a purple colour and the 4G assure kicks in.&nbsp; But I have to reboot the router every time so it goes blue again.&nbsp; Once I do this, it stays connected until the next evening.</P><P>&nbsp;</P><P>I reported it to BT back in May and they sent me a new Hub 6 router as they thought it was due to a software update not able to install on the old router. New router arrived and worked fine for about a month and now the fault has returned.</P><P>&nbsp;</P><P>BT have done all the line checks and state all looks good (all green) and it must be something in the building causing it.&nbsp; However before I moved to icloud setup I never had this issue and nothing has changed inside the property.</P><P>Not sure what else to do.&nbsp; Any help or guidance would be appreciated.</P> Wed, 15 Jul 2020 14:01:48 GMT darrenxl 2020-07-15T14:01:48Z https://business.forums.bt.com/t5/Archive/Broadband-keeps-dropping-out-same-time-every-evening/m-p/83057#M26281 <P>Hi All,</P><P>Ever since i have moved onto the icloud express setup, my router keeps disconnecting every evening roughly the same time. The Business hub 6 goes a purple colour and the 4G assure kicks in.&nbsp; But I have to reboot the router every time so it goes blue again.&nbsp; Once I do this, it stays connected until the next evening.</P><P>&nbsp;</P><P>I reported it to BT back in May and they sent me a new Hub 6 router as they thought it was due to a software update not able to install on the old router. New router arrived and worked fine for about a month and now the fault has returned.</P><P>&nbsp;</P><P>BT have done all the line checks and state all looks good (all green) and it must be something in the building causing it.&nbsp; However before I moved to icloud setup I never had this issue and nothing has changed inside the property.</P><P>Not sure what else to do.&nbsp; Any help or guidance would be appreciated.</P> Wed, 15 Jul 2020 14:01:48 GMT https://business.forums.bt.com/t5/Archive/Broadband-keeps-dropping-out-same-time-every-evening/m-p/83057#M26281 darrenxl 2020-07-15T14:01:48Z