topic Re: BT Fibre/Infinity - Guide to using your own router in Archive

BT Fibre/Infinity - Guide to using your own router

MiloBT — Tue, 03 May 2011 18:50:18 GMT

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same.

The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternative.

However, the router that is connected to the modem can be.

Any 'cable' type router should work fine (i.e. the ones that are normally used with Virgin's Cable based connections).

In my case I'm using a Linksys/Cisco E3000.

All that needs to be done is firstly, before you're switched over from ADSL, you need to know your username & password.

The username is usually something like:

Bxxxxxx@hgxx.btclick.com

Obviously with all the x's as numbers.

Your password will be the one you selected when signing up.

Secondly, on the router you will be using, you need to set the connection type to PPPoE. Set the username value to the one above, and the password value to the password you selected.

That's it!

NOTES:

Currently there is only one manufacturer who makes an integrated VDSL modem/router, but this isn't easily available (or reasonably priced), plus BT won't support it...so for those looking for an 'all in one' solution like you may have had for ADSL, you're out of luck for now.

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Thu, 26 May 2011 10:59:02 GMT

This is just what I've been looking for. We have a Zyxel USG 20 VPN device which I need to use. I persume this sohuld be configure in the same way ? Is there any settings on the BT modem that needs to be changed ? I persume the firewall/NAT type stuff is on the Hub they supply ?

Mark

Re: BT Fibre/Infinity - Guide to using your own router

MHC — Thu, 26 May 2011 14:28:51 GMT

There is nothing on the modem that needs to be changed and even if there was there is no way to access it - as far as I know, so far.

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Thu, 26 May 2011 14:35:31 GMT

Thanks that great , so I'll pop in the login details and configure the WAN side with our Static IP address. - Fingers crossed

Re: BT Fibre/Infinity - Guide to using your own router

Psycorp — Thu, 09 Jun 2011 07:39:56 GMT

I'm looking for some feedback on this. Did you get your replacement router working ok with your public IP?

Cheers

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Thu, 09 Jun 2011 09:43:07 GMT

We have gone down a slightly different route with this - We will be using Vigor 2750 Series VDSL Router/Firewall, this will plug straight into the wall socket. According to Draytek support notes there is only minimal settings to be changes for use with BT Infinity -> Support Note

Will let you know how I get on - looking at several reviews this device is much faster than the BT set-up

Mark

Re: BT Fibre/Infinity - Guide to using your own router

chrismcl — Thu, 09 Jun 2011 13:41:28 GMT

In theory it will be faster, it is 1 less hop for the traffic to go over. Would be interesting to see the results compared against the equipment we supply.

Chris

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Thu, 09 Jun 2011 13:52:07 GMT

Chris

Will let you know - we went this route mainly because of the VPN feature.

Mark

Re: BT Fibre/Infinity - Guide to using your own router

MHC — Sun, 12 Jun 2011 00:35:56 GMT

@chrismcl wrote:
In theory it will be faster, it is 1 less hop for the traffic to go over. Would be interesting to see the results compared against the equipment we supply.

Chris

1 less hop - it might or might not be, depending on the way the unit is designed and buit. But I would suggest the diffence will be miniscule and probably well under 1ms - a simple treceroute or ping test would not be enough to accurately measure and confirm. A few thousand traces, with the extreme values removed and the remaining results averaged woudl be needed to give a meaningful result.

Re: BT Fibre/Infinity - Guide to using your own router

LeeC22 — Sun, 03 Jul 2011 20:18:51 GMT

Is there any update on how well this substitute router works, because I am close to throwing the Fibre hub through the window. I have a Dell 1350 wifi laser printer that will not connect to the BT hub, yet if I set up my old Thomson 585 router, it connects to that in less than 5 seconds. If I ever do get the printer to connect, you can guarantee that the next time the BT router reboots, the problem starts all over again.

I really don't want to have to connect 2 routers, just to get a wifi printer working, when the BT hub should do the job without any issues. Perhaps if the hub was setup to perform the intended functions, rather than be an advertising portal for BT services, it might work better. It's no wonder people used to go to all the efforts to flash the old Home Hub, the standard software is absolutely abysmal quality.

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Mon, 04 Jul 2011 09:16:01 GMT

Disconnected all the BT gear and plugged in the Vigor box which fired up straight away. Not much noticable diffenece in performance. The VPN work fine only limited by the slow ADSL at the other end 😞

Re: BT Fibre/Infinity - Guide to using your own router

LeeC22 — Mon, 04 Jul 2011 10:58:10 GMT

Do you know of a download link to the User Guide? I went to the Draytek site to find one, but can't see one for the 2750. I'm interested to see how the internal software is geared up.

Some of the features on that 2750 sound perfect for my needs, DLNA server, NAS storage for USB Drives etc... If it means I can get rid of the BT Fibre junk Router combo too, it's a win win situation.

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Tue, 05 Jul 2011 11:45:25 GMT

Thre's nothing online yet - It seems to be a very new model for the UK. The only info I needed to set it up was some setings specific to BT infinity - see VDSL BT Infinity Setup

The VPN set up self-explanatory.

Re: BT Fibre/Infinity - Guide to using your own router

LeeC22 — Mon, 04 Jul 2011 13:37:48 GMT

Thanks for the link, I'll keep it bookmarked for when I get one.

Re: BT Fibre/Infinity - Guide to using your own router

Shel — Mon, 11 Jul 2011 12:51:00 GMT

How do you find out what the username and password to use is? We have only ever been given a @btinternet.com one, no user@hgxx.btclick.com formatted one.

Thanks

Shell

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Mon, 11 Jul 2011 12:57:10 GMT

Log onto your BT account (using the btinternet.com) details - there you will find a section 'Manage Your Router' this shows your BTCLICK details. See below.

Re: BT Fibre/Infinity - Guide to using your own router

Shel — Mon, 11 Jul 2011 13:06:18 GMT

What I assume is a screenshot doesn't load unfortently.

I log in to https://www.bt.com/youraccount with our own non-BT email address to view Bills etc. I logged in and can not find a 'Manager Your Router' link. I also tried logging in with the @btinternet.com address we were given and password (I know these are correct as I use these regulary to access BT Fon/Openzone Hot Spots) but it would not allow me to log in.

Thanks

Michelle

Re: BT Fibre/Infinity - Guide to using your own router

ThelmaCottage — Mon, 11 Jul 2011 13:17:16 GMT

Looks like you will have to get incontact with BT about this - we recieve all these details in the 'welcome' e-mail. I take it you logged in under the Business Account section ?

Re: BT Fibre/Infinity - Guide to using your own router

markp — Mon, 11 Jul 2011 13:20:03 GMT

Hi Shel,

If you are logging in with a @btinternet.com email address, this is a home/residential account. I would advise contacting the residential helpdesk to get support.

residential helpdesk options

Regards

markp

Re: BT Fibre/Infinity - Guide to using your own router

thefurmanuk — Sat, 20 Aug 2011 23:07:26 GMT

Hi,

Is the Draytek 2920n compatible? Is it better than the 2750n? Another FTTC isp is recommending this.