https://business.forums.bt.com/t5/Archive/ADSL-filter-malfunctional/m-p/19123#M2845 <P>One of the ADSL filters provided with the broadband package i got from bt seems to be faulty.</P><P>&nbsp;</P><P>when a phone is connected to the filter there is no dial tone.</P><P>The other adsl filter is working fine though.</P><P>&nbsp;</P><P>How do i get the faulty one replaced?</P> Tue, 14 Dec 2010 18:44:31 GMT MCheng 2010-12-14T18:44:31Z https://business.forums.bt.com/t5/Archive/ADSL-filter-malfunctional/m-p/19123#M2845 <P>One of the ADSL filters provided with the broadband package i got from bt seems to be faulty.</P><P>&nbsp;</P><P>when a phone is connected to the filter there is no dial tone.</P><P>The other adsl filter is working fine though.</P><P>&nbsp;</P><P>How do i get the faulty one replaced?</P> Tue, 14 Dec 2010 18:44:31 GMT https://business.forums.bt.com/t5/Archive/ADSL-filter-malfunctional/m-p/19123#M2845 MCheng 2010-12-14T18:44:31Z https://business.forums.bt.com/t5/Archive/ADSL-filter-malfunctional/m-p/19127#M2846 <P>You can call the helpdesk on 0845 600 7020 opt 2 (24/7) and explain the issue, and they can arrange to have one sent out for you. Alternatively, if you send me a Private Message by clicking my name, and selecting 'Send this user a private message' at the right hand side with your account details, I can process it in the morning.</P> Tue, 14 Dec 2010 19:25:01 GMT https://business.forums.bt.com/t5/Archive/ADSL-filter-malfunctional/m-p/19127#M2846 a-hill 2010-12-14T19:25:01Z