topic BT Infinity in Archive https://business.forums.bt.com/t5/Archive/BT-Infinity/m-p/19225#M2863 <P>&nbsp;</P><P>Please can someomne explain why the promised December 2010 data has suddenly slipped to June 2011 ?&nbsp;&nbsp;&nbsp; The date was given to me both online and in calls to support desks.</P><P>&nbsp;</P><P>If the implementation project is running that far behind already then perhaps BT should be investing in some better project managers.</P><P>&nbsp;</P><P>&nbsp;</P><P>ALSO,&nbsp;</P><P>&nbsp;</P><P>Why when I do an online check does it tell me my lines are not with BT?&nbsp;&nbsp;&nbsp; I have tried three seperate numbers that are used here, and I have the BT bill in front of me and it responds with the same message each time.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>It is starting demonstrate that BT "are loosing the plot" - inaccurate data bases, empty promises, no information and customers just left hanging.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 17 Dec 2010 01:26:42 GMT MHC 2010-12-17T01:26:42Z BT Infinity https://business.forums.bt.com/t5/Archive/BT-Infinity/m-p/19225#M2863 <P>&nbsp;</P><P>Please can someomne explain why the promised December 2010 data has suddenly slipped to June 2011 ?&nbsp;&nbsp;&nbsp; The date was given to me both online and in calls to support desks.</P><P>&nbsp;</P><P>If the implementation project is running that far behind already then perhaps BT should be investing in some better project managers.</P><P>&nbsp;</P><P>&nbsp;</P><P>ALSO,&nbsp;</P><P>&nbsp;</P><P>Why when I do an online check does it tell me my lines are not with BT?&nbsp;&nbsp;&nbsp; I have tried three seperate numbers that are used here, and I have the BT bill in front of me and it responds with the same message each time.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>It is starting demonstrate that BT "are loosing the plot" - inaccurate data bases, empty promises, no information and customers just left hanging.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 17 Dec 2010 01:26:42 GMT https://business.forums.bt.com/t5/Archive/BT-Infinity/m-p/19225#M2863 MHC 2010-12-17T01:26:42Z