topic Re: BT PC Fax in Archive

BT PC Fax

TomKelly — Mon, 10 Jan 2011 13:30:00 GMT

Hi,

I set myself a BT PC Fax account, but cannot for the life of me remember what the number was I had set up.

Is there any way I can retrieve this number?

Cheers,

Tom

Re: BT PC Fax

Tracey — Mon, 10 Jan 2011 13:41:11 GMT

Hi Tom,

When did you set up your account?

Thanks

Tracey

BT Business Forum Moderator

Re: BT PC Fax

TomKelly — Mon, 10 Jan 2011 14:38:57 GMT

Would have been about 1 month or so ago.

Re: BT PC Fax

Tracey — Tue, 11 Jan 2011 08:40:35 GMT

Hi TomKelly,

You can retrieve your log on details by logging into the BT PC Fax Login page

Once you are logged in there you will be able to see all your account details.

Hope this helps

Thanks

Tracey

BT Business Forum Moderator

Re: BT PC Fax

TomKelly — Tue, 11 Jan 2011 09:07:29 GMT

This is beyond a joke now.

I set up a different account, on a different email address. I received my password, I have my username, but I am now being told to "check that you entered your username and password correctly"

I am copying and pasting the details from the email, so they cannot be wrong!

Re: BT PC Fax

Tracey — Tue, 11 Jan 2011 09:32:39 GMT

Hi TomKelly,

You would need to speak to the Technical Team who would be able to assist you with the log on details.

These would need to be double checked.

Hope this is of help

Tracey

BT Forum Moderator

Re: BT PC Fax

TomKelly — Tue, 11 Jan 2011 09:53:46 GMT

They just told me to email "pcfax@btpcfax.co.uk"

I have sent countless emails to this address, and still have not received 1 reply!

Re: BT PC Fax

Tracey — Tue, 11 Jan 2011 13:10:31 GMT

Hi TomKelly,

I am really sorry that you haven't had a reply as they are normally very quick to respond to the emails.

Im afraid you would need to try emailing them again.

Thanks

Tracey

BT Forum Moderator