https://business.forums.bt.com/t5/Archive/Internet-only-connects-when-using-the-phone/m-p/21403#M3131 <P>I recently moved premises and had my line setup last Thursday 27th</P><P>&nbsp;</P><P>I discovered after ringing bt support about still having no connection that the internet connects as soon as i start a phone call?</P><P>&nbsp;</P><P>Can anyone suggest a solution?</P><P>&nbsp;</P><P>At the moment i'm just calling 0800 bt number and leaving the phone connected..</P><P>&nbsp;</P><P>Thanks</P><P>Eddie</P> Sat, 29 Jan 2011 14:52:10 GMT eddieblunt 2011-01-29T14:52:10Z https://business.forums.bt.com/t5/Archive/Internet-only-connects-when-using-the-phone/m-p/21403#M3131 <P>I recently moved premises and had my line setup last Thursday 27th</P><P>&nbsp;</P><P>I discovered after ringing bt support about still having no connection that the internet connects as soon as i start a phone call?</P><P>&nbsp;</P><P>Can anyone suggest a solution?</P><P>&nbsp;</P><P>At the moment i'm just calling 0800 bt number and leaving the phone connected..</P><P>&nbsp;</P><P>Thanks</P><P>Eddie</P> Sat, 29 Jan 2011 14:52:10 GMT https://business.forums.bt.com/t5/Archive/Internet-only-connects-when-using-the-phone/m-p/21403#M3131 eddieblunt 2011-01-29T14:52:10Z https://business.forums.bt.com/t5/Archive/Internet-only-connects-when-using-the-phone/m-p/21469#M3132 <P>Hi Eddieblunt, try a new filter and or connect directly to the BT Test socket.</P> <P>&nbsp;</P> <P><A href="http://btbusiness.custhelp.com/app/answers/detail/a_id/15772/c/426,427,2669 " target="_blank" rel="nofollow">Finding your test socket instructions:</A></P> <P>&nbsp;</P> <P><A href="http://btbusiness.custhelp.com/app/answers/detail/a_id/90/c/426,427,1958" target="_blank" rel="nofollow">Solutions to common broadband connection problems</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 01 Feb 2011 08:22:34 GMT https://business.forums.bt.com/t5/Archive/Internet-only-connects-when-using-the-phone/m-p/21469#M3132 MalcolmW 2011-02-01T08:22:34Z