https://business.forums.bt.com/t5/Archive/Re-BT-Versatility-Group-divert-to-external-number-not-working/m-p/56208#M330 <P>Hi I've fixed it now, if anyone is reading this thread and is having the same problem I had do a cold reset on your phone and then carry out the standard Group Divert.</P><P>&nbsp;</P><P>1) Set group 1 to include all phones on your system</P><P>2) Group divert</P><P>&nbsp;</P><P>Cold reset</P><P>&nbsp;</P><P>System prgramming</P><P>System</P><P>Reset Options</P><P>Reset to Default</P><P>&nbsp;</P><P>Best of luck, it's a shame that BT insist on you have a maintenace contract in place for such simple advise as this.</P> Fri, 07 Jun 2013 12:53:25 GMT HB_PODPoint 2013-06-07T12:53:25Z https://business.forums.bt.com/t5/Archive/Re-BT-Versatility-Group-divert-to-external-number-not-working/m-p/56208#M330 <P>Hi I've fixed it now, if anyone is reading this thread and is having the same problem I had do a cold reset on your phone and then carry out the standard Group Divert.</P><P>&nbsp;</P><P>1) Set group 1 to include all phones on your system</P><P>2) Group divert</P><P>&nbsp;</P><P>Cold reset</P><P>&nbsp;</P><P>System prgramming</P><P>System</P><P>Reset Options</P><P>Reset to Default</P><P>&nbsp;</P><P>Best of luck, it's a shame that BT insist on you have a maintenace contract in place for such simple advise as this.</P> Fri, 07 Jun 2013 12:53:25 GMT https://business.forums.bt.com/t5/Archive/Re-BT-Versatility-Group-divert-to-external-number-not-working/m-p/56208#M330 HB_PODPoint 2013-06-07T12:53:25Z