https://business.forums.bt.com/t5/Archive/Default-Admin-password/m-p/26881#M4061 <P>Hi I am after some help. I set the content filter to stop my kids surfing 24/7. They wrote down the default password off the side of the Hub and can use that as a master password.&nbsp;Is there anyway I can reset that password.&nbsp;</P> Tue, 14 Jun 2011 18:11:55 GMT tomo82 2011-06-14T18:11:55Z https://business.forums.bt.com/t5/Archive/Default-Admin-password/m-p/26881#M4061 <P>Hi I am after some help. I set the content filter to stop my kids surfing 24/7. They wrote down the default password off the side of the Hub and can use that as a master password.&nbsp;Is there anyway I can reset that password.&nbsp;</P> Tue, 14 Jun 2011 18:11:55 GMT https://business.forums.bt.com/t5/Archive/Default-Admin-password/m-p/26881#M4061 tomo82 2011-06-14T18:11:55Z https://business.forums.bt.com/t5/Archive/Default-Admin-password/m-p/27149#M4062 <P>Are you by any chance, a residential customer?&nbsp; If so, then you'd need to contact the residential helpdesk: <A href="http://bt.custhelp.com/app/contact#h=ImNhdD0zNDZfNDAxXzc3M3xsdmw9Y29udGFjdCI" target="_blank">Contact Us</A></P> <P>&nbsp;</P> <P>The residential forum is here: <A href="http://community.bt.com/" target="_blank">BTCare Community Forums</A></P> <P>&nbsp;</P> <P>If you are a business customer and use a BT Business Hub, the admin password is easily changed. See this:</P> <P>&nbsp;</P> <P><A href="http://btbusiness.custhelp.com/app/answers/detail/a_id/10062/c/426,1636,1637,1643" target="_blank">How do I set up an admin password on my BT Business Hub?</A><BR /><BR />The Business helpdesk will also be able to assist with setting up a Business Hub: <A href="http://btbusiness.custhelp.com/app/contact/cj_cat/426#s=ImNhdD00MjYsNDI3LDc2OXxmb3JtX3N0YXRlPTAi" target="_blank">Contact Us</A></P> Wed, 22 Jun 2011 11:37:32 GMT https://business.forums.bt.com/t5/Archive/Default-Admin-password/m-p/27149#M4062 JohnE 2011-06-22T11:37:32Z