topic New Help pages in Archive

New Help pages

JohnE — Mon, 15 Aug 2011 14:46:56 GMT

We’ve been working hard to update our online support pages, so why not take a look:

Can we help?

Re: New Help pages

MHC — Fri, 21 Oct 2011 09:00:42 GMT

JohnE,

Can I point out a problem with one of the help pages ...

http://btbusiness.custhelp.com/app/answers/detail/a_id/8916/c/426,3098,3099,3106/

It gives the DNS addresses in the form: dns01.gpn.register.com

Firstly it is not possibly to input any alphabetic characters - they need to be numeric. And secondly, to convert from a name to IP would need a DNS look-up!

Re: New Help pages

JohnE — Mon, 24 Oct 2011 13:54:15 GMT

Thanks for pointing this out, MHC. We have this fixed, now:

What are Email, DNS, FTP and news server addresses?

Re: New Help pages

MHC — Mon, 24 Oct 2011 14:43:56 GMT

Thanks ...