Poor broadband speed relative to neighbours

rww456 — Tue, 25 Oct 2011 17:53:25 GMT

My broadband speed – with BT (btconnect.com) – has never been better than 1.9 Mbps. More typical is today’s figure of 1.4 Mbps download / 342 kbps upload. I put this down to distance from the exchange.

However, I recently learnt that two neighbours were getting speeds in excess of 5 Mbps. And another neighbour recently contacted the BT home forum regarding poor broadband speed. The upshot was that one of the moderators took up the case, an engineer called, made a few changes and, hey presto, speed up from 1 Mbps or so to no less than 6.5 Mbps!

As I am at a similar distance from the exchange, I’m wondering whether a similar improvment can be achieved for me.

My router is a Draytek Vigor 2800VG

Router stats

Online Status

System Status

System Uptime: 133:7:29

LAN Status	Primary DNS:	217.32.171.22	Secondary DNS:	213.120.234.6
IP Address	TX Packets	RX Packets
192.168.1.1	8210	0

WAN Status

GW IP Addr:

217.47.251.58

Mode

IP Address

TX Packets

TX Rate

RX Packets

RX Rate

Up Time

PPPoA

81.155.75.184

111802

133336

44:52:19

ADSL Information (ADSL Firmware Version: E.38.2.23 )

ATM Statistics	TX Blocks	RX Blocks	Corrected Blocks	Uncorrected Blocks
	538446	2412466	12218	787


ADSL Status	Mode	State	Up Speed	Down Speed	SNR Margin	Loop Att.
	G.DMT	SHOWTIME	448000	1856000	14.0	37.0

Re: Poor broadband speed relative to neighbours

JohnE — Wed, 26 Oct 2011 09:46:27 GMT

In the first instance, rww456, you need to Contact Us Having had a look, the estimate for your line is roughly 2Mbps to 5.5Mbps.

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Poor broadband speed relative to neighbours

Re: Poor broadband speed relative to neighbours