topic Re: BT Infinity New Modem in Archive

BT Infinity New Modem

mikewooduk — Fri, 27 Jan 2012 11:52:50 GMT

Hi,

Has anyone received a letter or an e-mail in regards to BT swapping over the 1st/2nd Generation Infinity Modems?

I have just seen this on the following link:-

http://www.theregister.co.uk/2012/01/27/bt_modem_replacement/

Anyone from BT want to comment. I have the 2nd Generation which is wall mounted and still gets quite hot. Never did get the 37mb down, max I get is 26/27mb on a good day.

Would be interested to hear peoples thoughts on this

Mike

Re: BT Infinity New Modem

MHC — Fri, 27 Jan 2012 14:49:53 GMT

Why this has just become news, I don't know. But there has been a replacement programme in place for several months.

As for your 26/27Mbps that is probably down to the line length and not the modem.

Re: BT Infinity New Modem

markp — Mon, 30 Jan 2012 09:59:15 GMT

Hi,

Openreach have a programme to replace all existing affected modems for the latest version. The customers with these affetced modems will be contacted and appointment will be made to replace the modem.

Regards

Markp

Re: BT Infinity New Modem

ra1nbow — Mon, 27 Feb 2012 10:01:52 GMT

Thank you for coming out as agreed to replace my modem.

Regards

Carol Godden