topic New BT Business Broadband customer experiencing slow connection in Archive

New BT Business Broadband customer experiencing slow connection

JMCRecruitment — Tue, 07 Feb 2012 15:53:21 GMT

After a calamity of errors from BT on our order we placed at the end of December we have finally had our connection connected. However we are experience a very slow connection.

Not overly happy with the service so far from BT so would appreciate someone looking into this for me.

Re: New BT Business Broadband customer experiencing slow connection

paragon123 — Tue, 07 Feb 2012 19:47:44 GMT

Sorry to hear that bud. Have you tried to open up a ticket with them about the intermittent issues yet?

Re: New BT Business Broadband customer experiencing slow connection

JMCRecruitment — Wed, 08 Feb 2012 11:05:48 GMT

I have spoken to an advisor who advised the line should be at a speed of 6.5mb but the line could be settling down still. Will wait another 5 days and see if it improves