topic Re: Help with FORWARDING a BTClick email address please! in Archive

Help with FORWARDING a BTClick email address please!

macster1 — Tue, 24 Feb 2009 10:24:16 GMT

Hi all, a family member has an old BTClick email account that he wants to forward to a new email address, I told him, yeah, easy, just log in to your webmail and forward it to the new address. Well, we have not been able to find anywhere to log-in with a BTClick address and that is why I am posting.

During my searches I found an article here http://news.zdnet.co.uk/internet/0,1000000097,2081471,00.htm stating BTClick was closing, and that was in 2000! He still gets mail on his BTClick account.

Does anyone know where he can log into his settings - I guess via webmail - to set up forwarding please? We tried BTYahoo but no joy there!

Thanks in advance

Re: Help with FORWARDING a BTClick email address please!

alastair — Mon, 11 May 2009 10:10:40 GMT

if the btclick customers were migrated to the btconnect platform you should log into the your account section on MyOffice > log in to manage iternet and email

use the username and password for his account and go to manage email users. you should have a forwarding option in there.

Message Edited by James on 11-05-2009 11:10 AM

Re: Help with FORWARDING a BTClick email address please!

macster1 — Tue, 24 Feb 2009 14:01:23 GMT

Thanks, finally got it sorted with your help!

Cheers Alastair