https://business.forums.bt.com/t5/Archive/Termination-of-Internet-Services/m-p/41015#M6261 <P>I heard about this once but I also can't see this somewhere in the termas and conditions. Can someone shed a light on this please?</P> Fri, 15 Jun 2012 14:29:31 GMT knobbster 2012-06-15T14:29:31Z https://business.forums.bt.com/t5/Archive/Termination-of-Internet-Services/m-p/40999#M6260 <P>We are a small business and have just terminated our internet services at one of our premises.&nbsp; We are out of contract terms and are being charged £25 just for terminating the service.&nbsp; Cannot see any reference to this in any terms and conditions or paperwork that was issued to us when we took out the service about 4 years ago.&nbsp; Anybody know why this charge is being levied or does it fall under the category that BT can alter the terms and conditions of a contract whenever or however they like with the customer only finding out at the point of giving notice?</P> Fri, 15 Jun 2012 09:40:23 GMT https://business.forums.bt.com/t5/Archive/Termination-of-Internet-Services/m-p/40999#M6260 MAStrong 2012-06-15T09:40:23Z https://business.forums.bt.com/t5/Archive/Termination-of-Internet-Services/m-p/41015#M6261 <P>I heard about this once but I also can't see this somewhere in the termas and conditions. Can someone shed a light on this please?</P> Fri, 15 Jun 2012 14:29:31 GMT https://business.forums.bt.com/t5/Archive/Termination-of-Internet-Services/m-p/41015#M6261 knobbster 2012-06-15T14:29:31Z https://business.forums.bt.com/t5/Archive/Termination-of-Internet-Services/m-p/41057#M6262 <P><A target="_blank" href="http://btbusiness.custhelp.com/app/answers/detail/a_id/13091/related/1">http://btbusiness.custhelp.com/app/answers/detail/a_id/13091/related/1</A></P> Sat, 16 Jun 2012 19:14:30 GMT https://business.forums.bt.com/t5/Archive/Termination-of-Internet-Services/m-p/41057#M6262 TimDurham75 2012-06-16T19:14:30Z