topic Re: Blocking external calls to one extension in Archive

Blocking external calls to one extension

iya314 — Mon, 14 Jul 2008 14:15:10 GMT

I can't work out how to block external calls to one of our extension numbers (but still recieve internal calls, so the 'do not disturb' thingy isn't any good), have a system x feature line with hunt group, any help would be great.

Cheers, Jaq

Re: Blocking external calls to one extension

steph — Tue, 15 Jul 2008 13:50:33 GMT

Hi Jaq,

Have a look at at this list of Multi Line Hunt Groups FAQs, I think the Adding and removing MLHG lines or the Determining MLHG call distribution section may be what you are looking for, let me know!

Cheers,

Steph

Re: Blocking external calls to one extension

AndyA — Wed, 16 Jul 2008 07:21:26 GMT

If you are in a huntgroup and activate "Huntgroup do not disturb" you then cannot dial that extension internally.

However as you are off a System X exchange they can call the extension by dialing the Bypass number of that line.

(This will be a chargeable call). Hope this helps Andy