topic Re: Internet taking long time to connect. in Archive

Internet taking long time to connect.

Nick15 — Sun, 15 Jul 2012 17:55:09 GMT

Right to start I have been a British Telecom customer for quite a few years now and have never had this sort of problem before. At the start of the new year my internet became well not its self so to speak, I would turn on my pc as I would normally do and wait for the internet to boot up so I could ofcourse use the internet like I do everyother day. I noticed that after a while the internet took longer and longer to connect to the point that today it took me over 8 Hours to connect.

Here is a order of how the router goes when it trys to connect.

1) Power light comes on.

2) Eathernet socket 1 2 3 4 lights up along with the wWireless, DSL and Internet icon.

3) The router turns all the lights off and the power light comes back on.

4) Then Eathernet socket 2 ( Because thats the socket that the cable is plugged into ).

5) The internet light comes on.

6) Several hours later or could even be 30 minuites later all the icons needed light up and internet works fine.

If its any use of knowing:
* I have a Dynamnic Ip address.

* I have a Netgear Wireless ADSL2 router

* I connect to the internet through the yellow ethernet cable being plugged into my pc

* Some of you will laugh about what speed my internet is but I have 0.51Mbps Download speed and 0.24Mbps Upload speed

It repeats the stages 3 + 4 + 5 untill it is finally connected. If anyone knows of any problems or solutions that could possibly help my situation please email me at: Shortz360@hotmail.co.uk

Thanks.

Re: Internet taking long time to connect.

MHC — Sun, 15 Jul 2012 19:04:46 GMT

You should keep the hub powered up and connected permanently. It is designed to be a continuous connection - continued connect/disconnect can result in te management systems believing there could be a fault and dropping your speeds.

Can you acccess the hub and get the actual line stats - that will give a good insight into your possible problems.

If you are unsure about how to do that, give us the hub type and you will get some advice on where to find the information.

Re: Internet taking long time to connect.

Nick15 — Sun, 15 Jul 2012 21:14:27 GMT

by 'Hub' you mean the router yes?

Re: Internet taking long time to connect.

MHC — Sun, 15 Jul 2012 21:39:13 GMT

Yes. At a guess you have ADSL in which case you have a modem, router and switch all in one - a Hub.

If you have VDSL you will have a seperate Modem and Router - but based on what you said already your is tefirst.

Re: Internet taking long time to connect.

Nick15 — Sun, 15 Jul 2012 22:04:24 GMT

I have a Netgear Wireless ADSL2 router, how would i be able to access that and see the speeds etc?

Re: Internet taking long time to connect.

Nick15 — Sun, 15 Jul 2012 22:09:57 GMT

i think i found it

Modem
ADSL Firmware Version	A2pB023b.d20e
Modem Status	Connected
DownStream Connection Speed	576 kbps
UpStream Connection Speed	288 kbps
VPI	0
VCI	38

Re: Internet taking long time to connect.

MHC — Sun, 15 Jul 2012 22:40:03 GMT

I'm not a Netgear Expert ... but somehere there will also be some figures: Attenuation and SNR for both Down and Up directions. Can you find those?

It initially looks as though you have been capped - or put on a fixed speed profile.

Re: Internet taking long time to connect.

Nick15 — Sun, 15 Jul 2012 23:26:44 GMT

Im not going to lie mate but i might just buy a new router lol

Re: Internet taking long time to connect.

firionicable — Mon, 16 Jul 2012 02:40:23 GMT

This is what I actually did. Other router works better with BT if it's not from BT..

Re: Internet taking long time to connect.

MHC — Mon, 16 Jul 2012 07:44:39 GMT

Did BT initially supply a Hub/router - if so, do you still have it?