topic Re: Speed is supposed to be 70Mb, more like 15 if I'm lucky in Archive

Speed is supposed to be 70Mb, more like 15 if I'm lucky

hotchilidamo — Tue, 24 Jul 2012 21:34:10 GMT

So I've gone way past my 10 day stabilisation period and I'm still getting nowhere near the expected speeds. To be honest I just can's spare the time right now to be on the phone to the call centre for an hour to get it fixed

Anyone else had this issue? any advice on what to do?

I'm assuming you have to call the call centre, you can't communicate via email or anything?

So far I'm so dissapointed with the service I've been receiving, if I can't get any joy from what will be the 10th call to the bloody call centre then I'll be contacting the cancellation service to try Virgin instead.

Re: Speed is supposed to be 70Mb, more like 15 if I'm lucky

suntattood — Wed, 25 Jul 2012 03:12:40 GMT

I would say that I have my connection fixed when I called them. I also waiting for a few days, but that didn't work. So I called them and they fixed my connection problem in a jiffy. I suggest you do the same and give time for it.

Re: Speed is supposed to be 70Mb, more like 15 if I'm lucky

DaveA — Fri, 06 Aug 2021 13:33:28 GMT

Hi,

For connection issues, try our Help area which has faqs, broadband connectivity checks and contact information www.bt.com/business/help

Anyway from the speed you've quoted you're on fibre.

Dave

Re: Speed is supposed to be 70Mb, more like 15 if I'm lucky

ckmv1717 — Thu, 26 Jul 2012 13:17:37 GMT

Hi, This forum is the best place where you can find answer about your queries. I advise you that you should contact your friends for this query. Currently i am unable to answer your question as i have lack of knowledge in this subject.
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<URL removed by moderator>

Mod warning: Nonsense post noted. If you don't have anything useful to add then please don't post at all. Thanks. Dave

Re: Speed is supposed to be 70Mb, more like 15 if I'm lucky

Dannn — Sat, 28 Jul 2012 16:50:33 GMT

LOL, dont complain about 15 meg, im lucky if it reaches 3