topic Re: iPhone 3G and Business E-mail Organise and Share in Archive

iPhone 3G and Business E-mail Organise and Share

marc — Tue, 05 Aug 2008 15:17:57 GMT

In the spirit of sharing, I came across a process for setting up an Organise and Share (Hosted Exchange) account on the new iPhone. Note that this will only work with an iPhone running 2.0 firmware and iTunes 7.7 or later. Images used are from Stephen Foskett's Blog.

1. Add a new mail account and choose type 'Microsoft Exchange'

2. Enter your e-mail address (example@btconnect.com OR example@yourdomain.com)

3. Enter the domain and username. The domain is HE and the username is the first part of your btconnect.com e-mail address. If you entered an alias under e-mail address in step 2, be sure to use the btconnect.com username associated with it. (So this field would read HE\example)

4. Enter your password.

5. Click Next and the iPhone will try to automatically discover your Exchange Server. Because the Org+Share platform is built on Exchange 2003, this will fail and prompt you to enter the server name. When this happens enter email.btconnect.com and finish.

6. Go back into mail and you will now see your new account, give it some time to synchronise and presto!

7. You can fiddle about with changing the settings to synchronise Contacts and Calendars but until you figure it out TAKE A BACKUP as I haven't had a proper play around with this part yet.

Re: iPhone 3G and Business E-mail Organise and Share

whizzbang — Wed, 10 Sep 2008 16:22:14 GMT

Great! Just came across this and tried it, works a treat!

thanks...

Re: iPhone 3G and Business E-mail Organise and Share

ainswm — Sat, 27 Sep 2008 10:39:59 GMT

Unfortunately it did not work for me and would not authenticate against the server

Re: iPhone 3G and Business E-mail Organise and Share

Gillianw — Mon, 29 Sep 2008 08:51:42 GMT

I just wanted to say thanks for saving me a lot of time trying to figure out how to do this - worked right first time

Re: iPhone 3G and Business E-mail Organise and Share

jason1 — Fri, 19 Dec 2008 10:51:23 GMT

Hi Marc

Thanks for info works well.Did you manage to workout the calendar settings.i've tried bit iphone seems to lock up.

Regards Jason

Re: iPhone 3G and Business E-mail Organise and Share

marc — Wed, 28 Jan 2009 18:10:29 GMT

Hi Jason.

Sorry, but I can't help you there. I don't own an iPhone or an Organise and Share account.

I just compiled this tutorial from two or three different places to suit the BT platform.

Re: iPhone 3G and Business E-mail Organise and Share

bespokepicnicbo — Mon, 31 Aug 2009 12:01:27 GMT

Thank you so much for this post. This is of great help, thanks for giving step by step process.

Bespoke Picnic Boxes

Re: iPhone 3G and Business E-mail Organise and Share

VirtualAsst — Wed, 05 May 2010 19:02:25 GMT

If it doesn't work then you will have to do what we had to do:

1. Instead of going into Microsoft Exchange click on Other

2. Add Mail Account - fill in the details and click save.

3. Click on POP button

4.Host name (Incoming server) is pop@btconnect.com

5. User name as normal

6. Host name (outgoing server) - and this is really important, will be the smtp for your mobile phone provider ie smtp.orange.net

6. It is likely that once you send this it will tell you it could not connect via SSL and ask whether you wish to connect without it. Click yes and then you should be up and running.

This information came via the mobile phone provider NOT BT. The mobile phone provider is the ISP when you are receiving emails via your phone

Hope that helps!

Re: iPhone 3G and Business E-mail Organise and Share

spank — Thu, 06 May 2010 10:12:24 GMT

Very strange.

pop@btconnect.com isn't a server name. And POP is different from exchange.

So basically you have a pop mailbox and not an exchange one, hence why the above instructions did not work for you.

THanks