topic Re: Speed increase - FTTP in Archive

Speed increase - FTTP

cranky — Wed, 12 Jun 2013 11:09:03 GMT

Hello,

I have FTTP not FTTC, I try and speak to anyone at BT and they have no idea what I am on about, I was originally on a trial in Milton Keynes but now pay, I want to try and get the 330Mbps package, but when I call up nobody has a clue about what I am on about, they say infinity is 80Mbps max. My line on the dsl checker confirms 330Mbps is available - BUT I CANT GET THROUGH TO ANYONE!! My line is on a large corporate onebill, I have spoken to our account manager who says 80 is the max, even though I had over 100 on the trial, please can someone point me in the right direction?

Re: Speed increase - FTTP

markp — Thu, 13 Jun 2013 07:31:30 GMT

Hi Cranky,

I have sent you a private message asking more information, so I can get a point of contact for you. If you can respond to this message, I will be able to help further for you.

Regards

Markp

BT Business Forum Moderator

Re: Speed increase - FTTP

Spinball — Sun, 16 Jun 2013 11:40:59 GMT

I guess there are a lot of people who want to know this, but we run an internet business from home and because we're a mile from the FTTC box, our best speed is about 20meg down, 7 up. Upgrading from Infinity 1 to Infinity 2 (non-business package) made no difference.

Is it at all possible to get FTTP? My postcode is B45 8JF, Hillside exchange, Barnt Green, Birmingham.

I appreciate we'd have to pay for it, and if it's very expensive, I'm sure we could get a bunch of neighbours to chip in.

Who do I contact to talk about this?

Thanks and apologies for jumping in on an existing thread.

Re: Speed increase - FTTP

wajbsb — Sat, 07 Sep 2013 09:32:45 GMT

FTTP - up to 330mbps (where enabled at the exchange) is only currently available through BT Local Business - this link will help you find your local office who will be gald to help you further : http://business.bt.com/btlocalbusiness/