topic Reverse DNS in Archive

Reverse DNS

willowsv — Fri, 04 Oct 2013 13:16:28 GMT

Im trying to get Reverse DNS setup on a couple of our IPs. Should be a simple case of an e-mail http://btbusiness.custhelp.com/app/answers/detail/a_id/8756/c/1995,2003,2045 However the e-mail address reverse.dns@btbroadbandoffice.com bounces back as Permanently Undeliverable ( 550 5.1.1 User unknown ) Has this address been changed or anyone know of an updated method?

Re: Reverse DNS

markp — Fri, 04 Oct 2013 13:39:36 GMT

Hi All,

at the moment the email address reverse.dns@btbroadbandoffice is not working, if you go to www.dnsforms.co.uk and fill in a general enquiry form, this will get to the same team who will be able to process your requests.

Regards

Markp

BT Business Forum Moderator

Re: Reverse DNS

willowsv — Mon, 07 Oct 2013 09:06:11 GMT

I didn't get a reply from my previous query.

(Incident number is 131004-001803)

Im assuming this is because I couldn't supply a "Bill Number" we have about 6 phone lines here is a Bill Number really necessary or relevant for a Broadband Enquiry IP address change?

Re: Reverse DNS

Ian1974 — Mon, 07 Oct 2013 15:28:21 GMT

Hi Willowsv,

Apologies for the delay but I can confirm your request for reverse dns has been processed.

Regards,

Ian - F -

BT Business Support

Re: Reverse DNS

itsol187 — Thu, 10 Oct 2013 14:06:13 GMT

Hi,

I too am having the same issue. i am unable to send email to reverse.dns@btbroadbandoffice.com.

I receive a NDR as below:

Generating server: c2bthimr01.btconnect.com

reverse.dns@btbroadbandoffice.com
smtpin.btconnect.com #<smtpin.btconnect.com #5.1.1 SMTP; 550 5.7.1 Unable to relay for reverse.dns@btbroadbandoffice.com> #SMTP#

Also tried www.dnsforms.com but cant see where to request a reverse dns.

Any ideas?