https://business.forums.bt.com/t5/Archive/Broadband-Upgrade/m-p/71899#M8152 <P>Hi</P><P>I am a new BT customer and have taken on an 18month contract for telephone and broadband. The package is half price for 6 months, however I have already eaten up the 10gb internet useage (dont know how as its the sme amount as I had with my previous supplier). I have tried to upgrade to the £16 a month unlimited but when I get through to the final stages the box says its now £21! I can just baout take losing the half price offer but not paying £21 for broadband (not fibre optic either!) Can anyone advise please?</P> Tue, 18 Mar 2014 17:28:43 GMT julieoakes1 2014-03-18T17:28:43Z https://business.forums.bt.com/t5/Archive/Broadband-Upgrade/m-p/71899#M8152 <P>Hi</P><P>I am a new BT customer and have taken on an 18month contract for telephone and broadband. The package is half price for 6 months, however I have already eaten up the 10gb internet useage (dont know how as its the sme amount as I had with my previous supplier). I have tried to upgrade to the £16 a month unlimited but when I get through to the final stages the box says its now £21! I can just baout take losing the half price offer but not paying £21 for broadband (not fibre optic either!) Can anyone advise please?</P> Tue, 18 Mar 2014 17:28:43 GMT https://business.forums.bt.com/t5/Archive/Broadband-Upgrade/m-p/71899#M8152 julieoakes1 2014-03-18T17:28:43Z https://business.forums.bt.com/t5/Archive/Broadband-Upgrade/m-p/71931#M8153 <P>Hi Julie,</P><P>&nbsp;</P><P>I'd say your best bet is to call up and speak to an advisor - they can probably get you the right deal, the website isn't as clever as a live person.</P><P>&nbsp;</P><P>A</P> Wed, 19 Mar 2014 16:11:50 GMT https://business.forums.bt.com/t5/Archive/Broadband-Upgrade/m-p/71931#M8153 adrianc 2014-03-19T16:11:50Z