topic Contact a SENIOR manager, 14 engineer visits NO RESOLUTION for my business lines/internet in Archive https://business.forums.bt.com/t5/Archive/Contact-a-SENIOR-manager-14-engineer-visits-NO-RESOLUTION-for-my/m-p/74077#M8380 <P>Anyone tell me the contact details of a senior manager, VERY unhappy with BT business. 14 engineer visits no resolution.</P> Thu, 23 Oct 2014 14:24:48 GMT Rob-P 2014-10-23T14:24:48Z Contact a SENIOR manager, 14 engineer visits NO RESOLUTION for my business lines/internet https://business.forums.bt.com/t5/Archive/Contact-a-SENIOR-manager-14-engineer-visits-NO-RESOLUTION-for-my/m-p/74077#M8380 <P>Anyone tell me the contact details of a senior manager, VERY unhappy with BT business. 14 engineer visits no resolution.</P> Thu, 23 Oct 2014 14:24:48 GMT https://business.forums.bt.com/t5/Archive/Contact-a-SENIOR-manager-14-engineer-visits-NO-RESOLUTION-for-my/m-p/74077#M8380 Rob-P 2014-10-23T14:24:48Z Re: Contact a SENIOR manager, 14 engineer visits NO RESOLUTION for my business lines/internet https://business.forums.bt.com/t5/Archive/Contact-a-SENIOR-manager-14-engineer-visits-NO-RESOLUTION-for-my/m-p/74079#M8381 <P>Hi Rob-P,</P> <P>&nbsp;</P> <P>I have been speaking to the complaints/escalation manager, that is dealing with your case. They have advised that Openreach are investigating the problem "in house", and that they are waiting on an update coming through from them.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Mark</P> Fri, 24 Oct 2014 09:21:48 GMT https://business.forums.bt.com/t5/Archive/Contact-a-SENIOR-manager-14-engineer-visits-NO-RESOLUTION-for-my/m-p/74079#M8381 markp 2014-10-24T09:21:48Z