topic Re: Miss-sold in Archive

Miss-sold

Robert1978 — Sat, 15 Nov 2014 15:01:09 GMT

Hi I believe I have been consistantly misinformed and mis-sold products from bt, what do I do about this? Do I go on social media?

Re: Miss-sold

loftylion — Sat, 15 Nov 2014 20:18:17 GMT

I have been fighting the same issue with BT for 18 months now its like banging your head against a brick wall

Re: Miss-sold

mhcwebdesign — Tue, 18 Nov 2014 15:03:57 GMT

mis-sold products from bt, what do I do about this?

What products exactly has BT mis-sold to you?

Anyway, just cancel your contract, and claim your money back if the product wasn't working. Then go with another ISP, see www.ispreview.co.uk foir a list of good ISPs.

Re: Miss-sold

Burkem5 — Tue, 18 Nov 2014 15:13:22 GMT

Hi Guys,

I personally recommend going through the complaints link here and having your order reference number (if you have it) available, ask to raise a mis-sale on this and do not let yourself get transferred to sales.

Instead ask to raise a mis-sale and we will be able to find out which agent raised this and send the complaint direct to their manager who will listen to the call.

Hope this helps

Burkem5