https://business.forums.bt.com/t5/Archive/Copper-Broadband-reliability-and-quot-REIN-quot/m-p/74549#M8474 <P>We have had serious problems with the reliability of our Broadband line for the last 12 Months. Speeds all over the place and at times unusable!</P><P>We were finally refered to the "REIN" Team, Radio Electrical Interference Noice Team</P><P>I can hear you all now!! We, also were very sceptical!!</P><P>After being here about 2 hours and of going backwards and forwards around our offices and those of our near neighbours, the engineer finally informed us that the problem was being caused by a copy Chinese Imported Cheap AppleMac power supply that belonged to our MD. You can imagine our utter and total disbelief and amusement!!!</P><P>4 Weeks down the line and we have not had another problem at all. Everything is now stable and running perfectly!!</P><P>&nbsp;</P><P>Moral of the story is, don't be a skinflint, buy original Apple products!!!</P><P>Many thanks to the BT REIN Engineer who identified the problem.</P> Mon, 22 Dec 2014 14:04:30 GMT pbroadbent 2014-12-22T14:04:30Z https://business.forums.bt.com/t5/Archive/Copper-Broadband-reliability-and-quot-REIN-quot/m-p/74549#M8474 <P>We have had serious problems with the reliability of our Broadband line for the last 12 Months. Speeds all over the place and at times unusable!</P><P>We were finally refered to the "REIN" Team, Radio Electrical Interference Noice Team</P><P>I can hear you all now!! We, also were very sceptical!!</P><P>After being here about 2 hours and of going backwards and forwards around our offices and those of our near neighbours, the engineer finally informed us that the problem was being caused by a copy Chinese Imported Cheap AppleMac power supply that belonged to our MD. You can imagine our utter and total disbelief and amusement!!!</P><P>4 Weeks down the line and we have not had another problem at all. Everything is now stable and running perfectly!!</P><P>&nbsp;</P><P>Moral of the story is, don't be a skinflint, buy original Apple products!!!</P><P>Many thanks to the BT REIN Engineer who identified the problem.</P> Mon, 22 Dec 2014 14:04:30 GMT https://business.forums.bt.com/t5/Archive/Copper-Broadband-reliability-and-quot-REIN-quot/m-p/74549#M8474 pbroadbent 2014-12-22T14:04:30Z https://business.forums.bt.com/t5/Archive/Copper-Broadband-reliability-and-quot-REIN-quot/m-p/74550#M8475 <P>Hi pbroadbent,</P> <P>&nbsp;</P> <P>Thank you for posting up on our forum with some good news.&nbsp; I am glad the REIN engineer got to the bottom of the issue for you.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Markp</P> Mon, 22 Dec 2014 15:50:33 GMT https://business.forums.bt.com/t5/Archive/Copper-Broadband-reliability-and-quot-REIN-quot/m-p/74550#M8475 markp 2014-12-22T15:50:33Z