topic Re: Changing the IP address of a BT Business Hub 3.0 in Archive

Changing the IP address of a BT Business Hub 3.0

stationtaxis — Mon, 02 Mar 2015 14:08:40 GMT

Hi,

I am trying to change the IP address of my BT Business hub but each time I change it and hit 'apply' it reverts back to the default 192.168.1.254 ?

I have also tried to change the DHCP server setting from 'Yes' to 'No' but again if I do this and hit apply it just reverts back to 'Yes'. Is there a way of changing these settings ?

Thanks in advance

Re: Changing the IP address of a BT Business Hub 3.0

stationtaxis — Thu, 12 Mar 2015 14:23:43 GMT

How do you get a reply on this forum, have I posted this question in the wrong place ??

Re: Changing the IP address of a BT Business Hub 3.0

markp — Thu, 12 Mar 2015 14:39:32 GMT

Hi stationtaxis

You can change the IP range on the business Hub and disable DHCP, when you are try to make these changes are you in the advanced settings screens?

Markp

Re: Changing the IP address of a BT Business Hub 3.0

stationtaxis — Thu, 12 Mar 2015 14:48:11 GMT

Hi,

Thanks for getting back to me.

I am in the advanced settings but everything I try and change just reverts back to the original settings after I hit apply !!

Re: Changing the IP address of a BT Business Hub 3.0

markp — Thu, 12 Mar 2015 14:52:36 GMT

Hi stationtaxis

when you login to the Hub are you prompted for the admin password?

I would contact our helpdesk and get them to look at the hub settings to see why it it not accepting changes.

Markp

Re: Changing the IP address of a BT Business Hub 3.0

stationtaxis — Thu, 12 Mar 2015 14:54:01 GMT

Hi yes, it asks for the admin password which i enter to access the advanced settings