topic Re: How do you tell if asp is really active? in Archive

How do you tell if asp is really active?

scottdr — Tue, 16 Jun 2009 12:35:40 GMT

I have uploaded asp files on my web site www.hm-uk.com but any asp files cannot be viewed. I just get 404 errors. I have used the .htaccess file to change the default page which works, but any .asp page gets a 404 error. Can this be checked out for me? Phone line queue is a bit too long at present. TIA

Re: How do you tell if asp is really active?

alastair — Tue, 16 Jun 2009 12:37:23 GMT

cant view it because theres no index file i think?....

Re: How do you tell if asp is really active?

scottdr — Tue, 16 Jun 2009 12:44:46 GMT

Cheers for quick response. .htaccess was set to default.asp I have now put it back to default.htm the asp page. Please try again!

Re: How do you tell if asp is really active?

dave — Tue, 16 Jun 2009 19:42:05 GMT

It can take up to 24 hours to become active but occassionally it will say it is active and you still get the 404 error. In that case you should contact support and report as a fault.

Re: How do you tell if asp is really active?

alastair — Tue, 16 Jun 2009 20:14:19 GMT

working now mate

Re: How do you tell if asp is really active?

dave — Tue, 16 Jun 2009 20:25:01 GMT

That's an HTML page that is displaying, it is ASP that the poster was having problems with. Presumably he has put up the HTML page because he hasn't got ASP working yet...

If you haven't already reported it, you should report it through the following link. THe support guys won't usually take support requests through this forum.

http://btbusiness.custhelp.com/app/contact#s=IjE5OTUsMjA0NyI.

Message Edited by dave on 16-06-2009 09:25 PM

Re: How do you tell if asp is really active?

scottdr — Wed, 17 Jun 2009 08:19:57 GMT

Thanks everyone, reported to BT they had a problem and fixed it!!