topic Re: Problems with Ebay Portal in Archive

Problems with Ebay Portal

handydars — Sat, 20 Jun 2009 10:15:14 GMT

Since ebay have upgraded their site last week I have been unable to list any items via my webite is there any updates available to sort this.

Re: Problems with Ebay Portal

Tracey — Mon, 22 Jun 2009 07:43:42 GMT

Hey Handydars,

It may be worth your time speaking to eBay as they would be able to help you with this and offer a solution to enable you to post your items again.

Kind regards

Tracey

BT Moderator

Re: Problems with Ebay Portal

sally3238 — Mon, 22 Jun 2009 18:15:17 GMT

Hi, I too have not been able to load any items onto Ebay. I too have not found a solution as yet.

The problem for me is not be able to specify a despatch time. I just cannot find anywhere in the E Shop to enter this information that is now required for an Ebay listing.

Re: Problems with Ebay Portal

eShopTeam — Tue, 23 Jun 2009 10:43:00 GMT

Hello Sally,

We are aware of the problems and will fix them as soon as possible (within this week).

Regards,

Eva

Re: Problems with Ebay Portal

handydars — Fri, 26 Jun 2009 18:33:18 GMT

Yes I have the same problem. I know ebay are due to make more changes to their site in the middle of july can the eshop team confirm they are working on these as well.

Re: Problems with Ebay Portal

eShopTeam — Tue, 30 Jun 2009 14:45:50 GMT

Hello,

the upload is possible again since 24th June 2009. We solved the problem.

Regarding the expected changes in the middle of July, we will gather the needed information and get back to you as soon as possible.

Kind regards,

Re: Problems with Ebay Portal

zeus1958uk — Sat, 27 Feb 2016 09:30:45 GMT

I too have had a problem with accessing messages and 'order details' on ebay. This means that I can't send anything as have no access to the addresses of customers. I complained to ebay but they said that it is a BT problem and so to contact BT. I dare say the listing feature might also be affected and the free listing ends at the end of this month!

Re: Problems with Ebay Portal

markp — Mon, 29 Feb 2016 11:24:35 GMT

Hi zeus1958uk,

we are aware of an issue with Ebay and we have been working with Ebay to resolve the issue. Our investigattions have shown the issue to be outside the BT network.

Ebay support advise they expect to have this problem fixed shortly.

Markp