topic Re: Formmail submit problem in Archive

Formmail submit problem

BigBro40 — Fri, 26 Jun 2009 19:31:00 GMT

Hi All. I'm having a problem with the generic formmail script and hope someone can help as I'm esting the site before going live soon.

I've installed it using the site builder and copied all the code into my contact.html page but when the submit button is pressed on line we get this:

Method Not Allowed

The requested method POST is not allowed for the URL /contact2.html.

Also, when trying to looking at the server files I get this:

Starting download of /cgi-bin/formmail

Command: PASV

Response: 227 Entering Passive Mode (209,235,144,9,251,75)

Command: RETR formmail

Response: 550 formmail: No such file or directory

Error: Critical error

I had a brief conversation with telephone support and was told that the page has to be php. So I've also tried this option and this online creates an error message looking for ftp account authentication (username and password).

I'm new to all this so must be missing something basic. Some more info - using the starter £5/month option and dreamweaver for my design. Thanks in advance for any help.

John

Message Edited by BigBro40 on 26-06-2009 08:31 PM

Re: Formmail submit problem

dave — Sat, 27 Jun 2009 12:37:01 GMT

I had a brief conversation with telephone support and was told that the page has to be php

Firstly this is nonsense....

Also, when trying to looking at the server files I get this:
Starting download of /cgi-bin/formmail
Command: PASV
Response: 227 Entering Passive Mode (209,235,144,9,251,75)
Command: RETR formmail
Response: 550 formmail: No such file or directory
Error: Critical error

You will get this because the formmail script is not actually copied into your webspace. Instead it is a symbolic link to the script elsewhere on the server.

Can you please post the form code that you are using (or a link to the page) and also the contents of the /private/formmail.conf file and I will see if I can figure it out.

Re: Formmail submit problem

BigBro40 — Sun, 28 Jun 2009 23:23:01 GMT

Message Edited by BigBro40 on 29-06-2009 12:23 AM

Re: Formmail submit problem

dave — Sun, 28 Jun 2009 18:39:25 GMT

The first line seems to be wrong as you have the form tag twice.

Try changing it to:

<form action="/cgi-bin/formmail" method="post" name="contactform">

Other than that it seems OK.

Re: Formmail submit problem

BigBro40 — Sun, 28 Jun 2009 19:26:39 GMT

thank you - not sure how that happened but now fully working.