https://business.forums.bt.com/t5/Archive/Zen-Cart-403-Forbidden/m-p/7085#M9824 <P>I hope someone can help I have uploaded zen cart but when trying to access the setup files The 403 error screen shows.</P><P>I have used this software on other servers with no problems. I have checked permissions and they are all set to allow access.</P><P>Can anyone help.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 10 Jul 2009 11:01:28 GMT weec8 2009-07-10T11:01:28Z https://business.forums.bt.com/t5/Archive/Zen-Cart-403-Forbidden/m-p/7085#M9824 <P>I hope someone can help I have uploaded zen cart but when trying to access the setup files The 403 error screen shows.</P><P>I have used this software on other servers with no problems. I have checked permissions and they are all set to allow access.</P><P>Can anyone help.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 10 Jul 2009 11:01:28 GMT https://business.forums.bt.com/t5/Archive/Zen-Cart-403-Forbidden/m-p/7085#M9824 weec8 2009-07-10T11:01:28Z https://business.forums.bt.com/t5/Archive/Zen-Cart-403-Forbidden/m-p/7115#M9825 <P>A 403 error usually occurs when the required default file for the directory does not exist.</P><P>&nbsp;</P><P>What is the default file the directory? Is it something like index.php?</P><P>&nbsp;</P><P>It could be failing to find it due to a .htaccess file in a directory above this which is overriding the server defaults with the DirectoryIndex command.</P><P>&nbsp;</P><P>Also check that the default file has been named correctly, eg index.php and not Index.php as the server is case sensitive.</P> Sun, 12 Jul 2009 15:21:28 GMT https://business.forums.bt.com/t5/Archive/Zen-Cart-403-Forbidden/m-p/7115#M9825 dave 2009-07-12T15:21:28Z