topic Please help frustrated person in Archive

Please help frustrated person

estuaryestates — Sat, 11 Jul 2009 12:46:42 GMT

I am not very computer literate, but I want to change my website built with Easysite wizard pro. I am a letting agent, and my property portal supplier has created a "link" to copy and paste into my website, which would give me exactly what I want. However, I have spoken to BT support (?) on two occasions now- one said it can't be done, and the other one said to paste the link into wordpad and then copy and paste into website.

I keep trying but it doesn't happen. the link sort of appears but then a yellow triangle comes up, and if you click on the link nothing happens. I am actually pulling my hair out now - I thought this was meant to be "easy".

Any help in simple language would be much appreciated.

Re: Please help frustrated person

Fiona — Mon, 13 Jul 2009 14:16:28 GMT

If you access menu editor to edit the buttons on your navigation bar. To create a new button, click on "Create New Button", then type in the name and tooltip. Using the "link to" option, navigation buttons can be linked to an external URL.

At the Editor Stage if you highlight some text, you can then click on the 'Hyperlink' option and make the highlighted text be a link to a URL (webpage).

For step by step instructions on EasySiteWizrd please look at the guide found HERE.

I hope this helps.

Kind Regards

Fiona

BT Business Forum Moderator

Re: Please help frustrated person

estuaryestates — Tue, 14 Jul 2009 10:51:55 GMT

Thanks Fiona

I have read the manual several hundred times now, and I have done what you advised but it is still not working. When you click on the link the internet explorer box comes up with a warning triangle and the url address, but nothing else.

Any other ideas?

regards

Diane

Re: Please help frustrated person

Tracey — Wed, 15 Jul 2009 07:20:54 GMT

Hi Estuaryestates,

I have sent you a private message.

Many thanks

Tracey

BT Forum Moderator

Re: Please help frustrated person

estuaryestates — Wed, 15 Jul 2009 08:37:03 GMT

Dear Tracey

Where have yoiu sent the private message to? Haven't received anything.

Regards

Diane

Re: Please help frustrated person

Alun — Wed, 15 Jul 2009 10:18:55 GMT

Hi Diane,

When logged in, your private message inbox is located in the top right on the light blue bar.

Cheers

Alun

BT Business Forum Moderator

Re: Please help frustrated person

dave — Wed, 15 Jul 2009 20:27:25 GMT

Can you post the link that you were given on here and I can tell you if it is likely to work or not

Re: Please help frustrated person

estuaryestates — Thu, 16 Jul 2009 12:57:29 GMT

Hi Dave

There are two links, one for property to rent and the other for property for sale.

For Sale is: http://www.viewpoint.net.uk/property.asp?action=query&public=1&psc_rtid=5&psc_marketing=1&psc_pagesize=8&agentid=575

To Let is: http://www.viewpoint.net.uk/property.asp?action=query&public=1&psc_rtid=5&psc_marketing=2&psc_pagesize=8&psc_orderby=4&agentid=575

Thank you for trying to help.

Regards

Diane

Re: Please help frustrated person

Tracey — Fri, 17 Jul 2009 07:16:22 GMT

Hi Diane,

I have sent you a private message.

Thanks

Tracey

BT Forum Moderator