https://business.forums.bt.com/t5/Archive/Re-How-to-get-a-long-term-problem-resolved/m-p/112#M99 <DIV>Report the fault to business faults, that sort of problem will require a change of equipment at the exchange however and will probably mean at least one full day of no service whatsoever...</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV> Fri, 12 Oct 2007 09:57:59 GMT Silverback 2007-10-12T09:57:59Z https://business.forums.bt.com/t5/Archive/Re-How-to-get-a-long-term-problem-resolved/m-p/112#M99 <DIV>Report the fault to business faults, that sort of problem will require a change of equipment at the exchange however and will probably mean at least one full day of no service whatsoever...</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV> Fri, 12 Oct 2007 09:57:59 GMT https://business.forums.bt.com/t5/Archive/Re-How-to-get-a-long-term-problem-resolved/m-p/112#M99 Silverback 2007-10-12T09:57:59Z