https://business.forums.bt.com/t5/Billing/Billing-Overpayment/m-p/89478#M119 <P><SPAN>Hi Bobs2</SPAN></P> <P>&nbsp;</P> <P><SPAN>Can you please send me a private message with some details so I can look into this for you?</SPAN></P> Tue, 25 Jul 2023 10:10:52 GMT BethM 2023-07-25T10:10:52Z https://business.forums.bt.com/t5/Billing/Billing-Overpayment/m-p/89387#M116 <P>Long story short we have been overcharged every month since April and getting nowhere with having this refunded&nbsp; and our account amended to the correct services we have !!. I have sent an email every week to our account Manger and he promises this will get sorted ( lovely man) but nothing happens.&nbsp;<span class="lia-unicode-emoji" title=":weary_face:">😩</span> what more can i do ?</P> Tue, 11 Jul 2023 14:10:01 GMT https://business.forums.bt.com/t5/Billing/Billing-Overpayment/m-p/89387#M116 Bobs2 2023-07-11T14:10:01Z https://business.forums.bt.com/t5/Billing/Billing-Overpayment/m-p/89478#M119 <P><SPAN>Hi Bobs2</SPAN></P> <P>&nbsp;</P> <P><SPAN>Can you please send me a private message with some details so I can look into this for you?</SPAN></P> Tue, 25 Jul 2023 10:10:52 GMT https://business.forums.bt.com/t5/Billing/Billing-Overpayment/m-p/89478#M119 BethM 2023-07-25T10:10:52Z