https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92360#M295 <P>Hi SMITHWOOLLEY</P> <P>&nbsp;</P> <P>You would need to speak to whatever relevant department your complaint relates to. What is it regarding?</P> Wed, 28 Aug 2024 14:28:32 GMT BethM 2024-08-28T14:28:32Z https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92359#M294 <P>Please can you advise an email address or telephone number that I can use to make a complaint rather than the generic number which has not been helpful.</P> Wed, 28 Aug 2024 14:26:03 GMT https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92359#M294 SMITHWOOLLEY 2024-08-28T14:26:03Z https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92360#M295 <P>Hi SMITHWOOLLEY</P> <P>&nbsp;</P> <P>You would need to speak to whatever relevant department your complaint relates to. What is it regarding?</P> Wed, 28 Aug 2024 14:28:32 GMT https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92360#M295 BethM 2024-08-28T14:28:32Z https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92361#M296 <P>It is to do with billing, we cannot pass the security as BT have changed the name on the account without any instruction or authority</P> Wed, 28 Aug 2024 14:37:18 GMT https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92361#M296 SMITHWOOLLEY 2024-08-28T14:37:18Z https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92362#M297 <P>Hi SMITHWOOLLEY</P> <P>&nbsp;</P> <P>Can you please send over a private message with some account details so I can have a look?</P> Wed, 28 Aug 2024 14:38:09 GMT https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92362#M297 BethM 2024-08-28T14:38:09Z https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92363#M298 <P>Absolutely, how do I do that?</P> Wed, 28 Aug 2024 14:39:17 GMT https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92363#M298 SMITHWOOLLEY 2024-08-28T14:39:17Z https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92364#M299 <P>Please click on my username and there should be an option to send a message from there.</P> Wed, 28 Aug 2024 14:46:10 GMT https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92364#M299 BethM 2024-08-28T14:46:10Z https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92365#M300 <P>Done</P><P>&nbsp;</P> Wed, 28 Aug 2024 15:01:25 GMT https://business.forums.bt.com/t5/Billing/How-to-make-a-complaint-to-BT-Business/m-p/92365#M300 SMITHWOOLLEY 2024-08-28T15:01:25Z