https://business.forums.bt.com/t5/Billing/Incorrect-installation-address/m-p/93479#M355 <P>Hi Katie_987</P> <P>&nbsp;</P> <P>I'm sorry you're not getting anywhere with your complaint. Can you please send over a private message to me with some details for this so I can look into it for you?</P> Mon, 21 Oct 2024 13:47:07 GMT BethM 2024-10-21T13:47:07Z https://business.forums.bt.com/t5/Billing/Incorrect-installation-address/m-p/93478#M354 <P>&nbsp;</P><P>I have been trying to order Voice Cloud and Broadband. The order process seems fine until I receive an email with the WRONG installation address.</P><P>&nbsp;</P><P>Contacted BT multiple times, complaint raised, but still seem to be going around in circles with always the WRONG installation address.</P><P>Have now been without broadband for 5 weeks.</P><P>&nbsp;</P><P>Any ideas/help/suggestions?</P><P>&nbsp;</P><P>Have been a loyal BT customer for over 15 years</P> Mon, 21 Oct 2024 13:45:57 GMT https://business.forums.bt.com/t5/Billing/Incorrect-installation-address/m-p/93478#M354 Katie_987 2024-10-21T13:45:57Z https://business.forums.bt.com/t5/Billing/Incorrect-installation-address/m-p/93479#M355 <P>Hi Katie_987</P> <P>&nbsp;</P> <P>I'm sorry you're not getting anywhere with your complaint. Can you please send over a private message to me with some details for this so I can look into it for you?</P> Mon, 21 Oct 2024 13:47:07 GMT https://business.forums.bt.com/t5/Billing/Incorrect-installation-address/m-p/93479#M355 BethM 2024-10-21T13:47:07Z