topic Re: Response in Billing

Response

CSP — Thu, 21 Nov 2024 23:29:07 GMT

From the installation date being wrong to every bill being wrong no one responds to you no one knows what they are doing , asked for help on here and no one responds was told they were looking in to it but then no more communication which is ironic it’s called British Telecommunications and no one wants to talk to you, how can I run a business with the phone line not working HELP

Re: Response

kelper — Fri, 22 Nov 2024 16:00:43 GMT

Have you sent Beth a private message as requested? I have had great support from her and her colleagues but they can't 'see' your account until you PM them.

Re: Response

BethM — Fri, 22 Nov 2024 16:05:09 GMT

Hi CSP

I have not received any private messages since we last spoke. I am going to send you one direct, please respond when you get it.

Re: Response

CSP — Wed, 04 Dec 2024 16:55:26 GMT

Yes I have pm her but still not getting back