topic Re: BT Business Account Manager in Billing

BT Business Account Manager

RichK — Wed, 30 Apr 2025 16:14:16 GMT

How do I find out / contact my BT Business Manager

A name and e-mail address would be great.
But just a generic e-mail address for the BT business department would be a start

Many thanks
Rich

Re: BT Business Account Manager

BethM — Wed, 30 Apr 2025 16:20:44 GMT

Hi RichK

Only certain accounts have a dedicated account manager, and this would have been negotiated as part of your service with us. If you don't have this, you would contact the relevant customer service department directly, or sometimes you would speak to your BT Local Business team if you are covered by one. They typically deal with accessing your business needs and discussing solutions/contracts.

Re: BT Business Account Manager

RichK — Tue, 06 May 2025 08:17:30 GMT

Hi Beth,
Many thanks for the quick reply.

However none of these links provide me with an e-mail address to write to BT regarding my account.
Is there an e-mail address I can use, either for a group or an assigned individual to discuss my account.
Thanks again

Richard