topic Dropping connection Issue in Broadband

Dropping connection Issue

bbcustomer1993 — Thu, 01 Feb 2018 17:03:28 GMT

Hi, I've currently got an issue with my broadband connection constantly dropping in and out on a daily basis. I'm weary about getting an engineer out because of the possible charges. Is there any checks I can do myself to avoid those charges?

Re: Dropping connection Issue

markp — Fri, 02 Feb 2018 09:17:46 GMT

Hi there bbcustomer1993,

Before getting an engineer, you can do a wiring check, this link is a guide on how to do this check.

Wiring check Guide.

Markp

Re: Dropping connection Issue

bbcustomer1993 — Fri, 02 Feb 2018 11:41:21 GMT

Hi Markp, Thank you for the reply, checking the socket was very helpful. Rupert