topic Re: Perkbox offer redemption in Broadband

Perkbox offer redemption

copers — Fri, 12 Jul 2019 09:25:25 GMT

I received an email from BT offering 6 months of Perkbox for 20 employees if we renew our broadband package. We did so but have received no activation code as described in the FAQs for the offer here https://btbusiness.custhelp.com/app/answers/popup/a_id/47280/?s_cid=btb_FURL_perkboxoffer&s_cid=DM18813&bid=67653150&lid=Read%20more&sc=R13&cnctid=8406575109

Has anyone else had any success with this?

Thanks

Lee

Re: Perkbox offer redemption

AnitaM — Mon, 15 Jul 2019 09:33:50 GMT

Hi Copers,

Really sorry you've had some problems with this.

I haven't found out all the process, but I can get a new activation code sent to you.

I'll PM you for the details I need.

When I know what the process is, I'll update this post and the FAQ.

Thanks for posting

AnitaM

Re: Perkbox offer redemption

copers — Mon, 05 Aug 2019 10:39:53 GMT

Hello, is it possible to get another admin to look at this as AnitaM hasn't responded to the PM I sent her.

Thanks.

Re: Perkbox offer redemption

copers — Tue, 13 Aug 2019 11:09:18 GMT

Hello, if I am asking for help in the wrong place could someone please advise?

Many thanks

Lee

Re: Perkbox offer redemption

AnitaM — Fri, 16 Aug 2019 07:42:05 GMT

Apologies for the delay Lee

Thanks for confirming you've now received your code.

Enjoy Perkbox!

AnitaM

Re: Perkbox offer redemption

Lilou789 — Fri, 20 Sep 2019 09:48:05 GMT

Hi,

I also had a similar issue we just renewed with BT based on an offer including 6 months free membership of perkbox. The email said that we would receive the codes within a week, but nothing. I have contacted BT customer services but they have no clue about this. How do I get the codes?

Helen

Re: Perkbox offer redemption

AnitaM — Wed, 09 Oct 2019 14:26:24 GMT

Hi Lilou789,

Sorry for the delay - I'll PM you for some details and get the code resent to you.

Many thanks

AnitaM