topic Does anyone else’s connection start going down just after they’ve turned down an upgrade in Broadband https://business.forums.bt.com/t5/Broadband/Does-anyone-else-s-connection-start-going-down-just-after-they/m-p/82635#M14984 Once again just after we’ve said no to upgrade our internet service with by the connection starts cutting out Sun, 15 Dec 2019 17:30:49 GMT Markhen 2019-12-15T17:30:49Z Does anyone else’s connection start going down just after they’ve turned down an upgrade https://business.forums.bt.com/t5/Broadband/Does-anyone-else-s-connection-start-going-down-just-after-they/m-p/82635#M14984 Once again just after we’ve said no to upgrade our internet service with by the connection starts cutting out Sun, 15 Dec 2019 17:30:49 GMT https://business.forums.bt.com/t5/Broadband/Does-anyone-else-s-connection-start-going-down-just-after-they/m-p/82635#M14984 Markhen 2019-12-15T17:30:49Z Re: Does anyone else’s connection start going down just after they’ve turned down an upgrade https://business.forums.bt.com/t5/Broadband/Does-anyone-else-s-connection-start-going-down-just-after-they/m-p/82638#M14985 <P>Hi Markhen</P> <P>&nbsp;</P> <P>Sorry to hear you are having issues with the connection. I will say though that not upgrading should have no bearing on your connection, but I apologise about the inconvenience it has caused. I would recommend getting in touch with us on 0800 800 154 to get your internet checked out and to get this issue resolved.</P> <P>&nbsp;</P> <P>All the best with this one!</P> <P>&nbsp;</P> <P>Regards</P> <P>Ryan</P> Tue, 17 Dec 2019 12:39:35 GMT https://business.forums.bt.com/t5/Broadband/Does-anyone-else-s-connection-start-going-down-just-after-they/m-p/82638#M14985 RyanJames 2019-12-17T12:39:35Z