topic Re: 4G assure and Bridge Mode in Broadband

4G assure and Bridge Mode

toomanylogins — Mon, 21 Sep 2020 16:10:53 GMT

We have just moved premises and while I'm waiting for the new line to be sorted out I assumed the modem would continue working using the 4G dongle. However I have checked and it seems that when you have the modem running in bridging mode you cannot connect via 4G.

Can someone confirm if this is correct?
Thanks Paul

Re: 4G assure and Bridge Mode

joecity — Wed, 27 Jan 2021 16:33:53 GMT

From what I can see - this seems to be correct. 4g aspire will only work with the BT Hub and for devices connected to the hub. Which is terrible - I have my home network setup on my own router as most business users do, and wanted BT in bridge mode, with 4g backup working in bridge mode as well. Found this out after I signed up, which is very dissappointing.

Re: 4G assure and Bridge Mode

BethM — Fri, 19 Nov 2021 16:14:48 GMT

Hi toomanylogins

I can confirm that is correct, the 4g assure will work only if set up correctly through a BT Business Hub 5 or BT Business Smart Hub. You can find out more about how to set up 4g assure here.

Beth

Re: 4G assure and Bridge Mode

Joseph691 — Mon, 14 Feb 2022 05:34:04 GMT

@WestPenn Power wrote:
We have just moved premises and while I'm waiting for the new line to be sorted out I assumed the modem would continue working using the 4G dongle. However I have checked and it seems that when you have the modem running in bridging mode you cannot connect via 4G.
Can someone confirm if this is correct?
Thanks Paul

I am facing the samme isuee.

Re: 4G assure and Bridge Mode

PaulC1 — Mon, 14 Feb 2022 09:05:34 GMT

Hi Joseph691,

The 4G assure won't work when the Business hub is in bridge mode. Also, the 4G assure is designed to only work in BT hubs. Not 3rd party devices.

I hope this helps,

^PaulC1