topic Re: Internet Drops in Broadband

Internet Drops

paulpa66 — Sun, 31 Jan 2021 14:09:07 GMT

I have now for about 6 months been getting internet drops that last about a minute, usually after midnight a time that I am on conference calls to the USA, it is frustrating and getting annoying. I have had about 8 engineers look at the fault, changed routers, had new bt socket but still i get these drops. Sometimes during the day so wife gets cut of and boys with scholl online lesssons. How can i escalate this to someone who can actually fix the fault?

Re: Internet Drops

paulpa66 — Mon, 01 Feb 2021 03:03:47 GMT

Another drop second night running cuts me off conference call to states how can i stop this?

Re: Internet Drops

PaulC1 — Wed, 24 Nov 2021 11:28:10 GMT

Hi paulpa66,

I'm sorry to hear the issues you had with the internet. Hopefully it's in hand and working okay now, but if there is anything I can help with, please PM me so we can discuss

Thanks

^PaulC